Web Development & IT Consulting
PATMIZE.
Building exceptional digital products and 5-star support departments for startups that need to move fast.
Built for startups.
Years of hands-on experience taking products from idea to production and building the teams that support them.
Core Skills
Leadership
Operations
Tools & Platforms
Infrastructure
Experience
MizewebDev
Lead Developer & Consultant
2026 — Present
Web development and IT consulting for startup clients. Full-stack builds, system architecture, and support org design.
Updox
Partner Support Manager
Jan 2022 — May 2026
Led a team of analysts delivering IT support and application guidance to partners. Spearheaded backlog reduction from 400+ to under 100 tickets, improved SLA compliance, and served as escalation path for critical incidents. Provided API implementation consultation and coordinated project timelines with top partners and third-party vendors.
Senior Partner Analyst
Jun 2021 — Dec 2022
Level 2 support for EHR partners resolving issues with Updox Inbox and APIs. Led partner meetings, managed enhancements, maintained Confluence knowledge base, and ran SQL reports.
Senior Systems Analyst
Apr 2016 — Jun 2021
Phone and remote support for a medical software faxing application across all 50 states. Handled 30–40 tickets daily, trained and onboarded new clients and staff, maintained the service desk knowledge base, and served as escalation point for terminal server and multi-server environments.
HealthSpot
Senior Technical Team Lead
Dec 2013 — Jan 2016
Managed and developed a team of 6 support and customer service agents. Deployed and administered Remedy Force ticketing system, managed help desk scheduling, built imaging stations for rapid deployment, and facilitated weekly incident review meetings to maintain SLA compliance.
Resume not yet uploaded.
Selected Work
Sites I've built.
A handful of production builds shipped for real clients.
Lloyd's Auto
lloydsautocare.com
A startup auto shop with little to no budget. Worked directly with the owner to get it off the ground — built from scratch with a full site, inventory display, service listings, and contact flow.
Mize Wedding
mizewedding.com
Our own wedding website — built from scratch because no off-the-shelf service gave us the customization we wanted. Fully bespoke design, and we're even building our own RSVP app into it.
Get In Touch
Start a project.
Have a startup idea or need IT consulting? Let's talk.